Privacy Policy

Last updated: 8 June 2026

This Policy explains what data Yebo collects, how we use it, and the choices you have. Yebo is operated by Omevision, the company building Africa's conversational operating system.

1.Who is responsible for your data

Omevision ("we", "us", "our") is the operating entity behind Yebo and the wider Yebo ecosystem of products. This Policy covers the Yebo conversational assistant at hiyebo.com and app.hiyebo.com.

2.Data we collect

We collect the following kinds of information:

Identity & account data — managed through YeboID: your phone number, name, PIN/one-time passcodes, and, where required, KYC verification data (such as ID documents) handled by YeboVerify.
Conversation content — the messages, photos, and voice input you send to Yebo, and the responses and actions Yebo generates in reply.
Transaction & activity data — listings you create, jobs you apply to, invoices and payments you initiate, and the Yebo products you use.
Technical data — device and browser information, approximate location derived from your connection, and basic usage/diagnostic logs.

3.How we use your data

We use your data to:

Understand your requests and carry out the tasks you ask Yebo to perform.
Route your request to the right Yebo product and complete it.
Verify your identity and meet legal and anti-fraud obligations (KYC).
Operate, secure, debug, and improve the service.
Communicate with you about your account and the service.

4.Identity: how YeboID handles your details

Sign-in and identity are handled by YeboID, our universal identity service. Your personally identifying details (phone, name, passcodes, KYC documents) live with YeboID. Yebo itself references your YeboID identity rather than keeping a separate copy of those details. This keeps your core identity data in one secured place across all Yebo products, instead of duplicated in each one.

5.AI processing of your messages

Yebo uses artificial intelligence to interpret what you send and to generate responses and actions. To do this, the content of your messages (including images and transcribed voice) is processed by AI systems. We use this processing to fulfil your request and to operate and improve the assistant. Because AI output is generated automatically, it can be inaccurate — see our Terms of Service for the AI disclaimer.

6.Sharing within the Yebo ecosystem and with partners

To complete your tasks, Yebo shares the relevant parts of your request with other Yebo products and trusted providers:

Yebo ecosystem products — e.g. YeboShops, YeboJobs, YeboCars, YeboLink, YeboID and YeboVerify — receive what they need to fulfil the specific action (for example, a listing's details or a job application).
Service providers — payment processors, communication carriers (SMS/email/WhatsApp), AI providers, and cloud hosting that operate on our behalf under contract.
Other users — when you transact, the other party (buyer, seller, employer) sees the information necessary to complete that transaction.
Legal & safety — authorities or others where required by law, or to prevent fraud and protect people.

We do not sell your personal data.

7.Data retention

We keep your data for as long as your account is active and as long as needed to provide the service, comply with legal and KYC obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we delete or anonymise it.

8.Security

We use technical and organisational measures to protect your data, including encryption in transit and access controls. No system is perfectly secure, but we work to protect your information and to limit who can access it.

9.Your rights and choices

Subject to applicable law, you can:

Access the personal data we hold about you.
Ask us to correct inaccurate data.
Ask us to delete your data, where we are not required to keep it.
Object to or restrict certain processing.
Withdraw consent where processing relies on your consent.

To exercise any of these, contact us at [email protected]. Because identity is managed by YeboID, some requests (such as updating your phone number) may be handled through your YeboID account.

10.Children

Yebo is not intended for people under the age of majority in their jurisdiction (generally 18). We do not knowingly collect data from children. If you believe a child has used Yebo, contact us and we will take appropriate action.

11.International processing

Yebo serves users across Africa and may process and store data on infrastructure located in different countries. Where we transfer data across borders, we take steps to ensure it remains protected.

12.Changes to this Policy

We may update this Policy from time to time. When we make material changes, we'll update the "Last updated" date above and, where appropriate, notify you in the app.

13.Contact us

Questions about your privacy or this Policy? Reach our team at [email protected].